QuestStream Help Center

When you register as a parent, a family is automatically created. After completing a 4-step setup wizard (regional settings, content packs, privacy settings, and summary), you can add children from the My Children section in your parent dashboard. Enter their name, date of birth, and set up a PIN for secure access.

Go to Settings then the Family tab. Enter your partner's email address in the "Invite Co-Parent" section and click Send Invitation. They'll receive a notification or email to join your family with equal permissions.

The 4-step wizard helps customize QuestStream: Step 1 sets your language and timezone, Step 2 lets you select age-appropriate quest templates, Step 3 configures privacy settings for photos, and Step 4 shows a summary before you start.

The workflow is: Parent assigns quest -> Child sees it in inbox -> Child accepts -> Child completes (with optional photo) -> Parent approves (if enabled) -> Rewards are awarded. Each step notifies relevant family members.

Recurring quests automatically create new instances on a schedule (daily, weekly, etc.). Set up the quest once and the system handles repetition. Great for regular chores like making the bed or taking out trash.

This is controlled by a family setting. By default, children must complete assigned quests. You can enable quest rejection in Settings -> Quest Rules if you want to give children more autonomy.

When enabled, quest completions require parent review before awarding rewards. Useful for high-value quests or tasks needing quality verification. Enable it in Settings -> Quest Rules.

Children earn XP and coins by completing quests. XP is for leveling up and showing progression. Coins are currency for purchasing rewards from the family shop. Both are awarded when quests are completed and approved.

XP (Experience Points) shows progression and unlocks achievements - it cannot be spent. Coins are currency for buying rewards in the shop. Both motivate children but serve different purposes.

Parents create rewards with coin prices (like "30 min screen time" for 50 coins). Children browse the shop, purchase rewards with earned coins, and parents fulfill purchased rewards.

PINs are 4-digit security codes protecting profile access. They prevent siblings from accessing each other's profiles and are easier for kids than passwords. After 5 failed attempts, accounts lock for 30 minutes.

After login, a Netflix-style user picker shows all family members. Select a profile and enter the PIN to access. Parents can switch between parent and child views to help manage accounts.

Use QR code authorization: On your authorized device, go to Parent Profile -> Device Authorization and generate a QR code. On the new device, scan the code to instantly authorize it. Codes expire after 10 minutes.